Upcoming events

    • 5 Jun 2024
    • 3:00 PM - 4:30 PM
    • Zoom

    EMS Transformed:
    Delivering High-Performance, High-Value EMS in Mecklenburg

    June 5, 2024 | 15:00–16:30 ET | Free to All

    Presented by: 

    American Ambulance Association &
    The Academy of International Mobile Healthcare Integration

    If you had a magic wand, what would you change about your 911 system?
    In April of 2023, Mecklenburg EMS Agency (MEDIC) completely overhauled the way it responds to 911 calls, aiming to preserve ALS resources for patients experiencing time sensitive medical emergencies while mitigating ever-increasing low acuity call responses. The panel will talk through the data, experience gained, and lessons learned after one year in the new response configuration. Strategies to discuss include; enhanced use of MPDS in the 911 call center, increasing response times to low acuity calls, reducing lights and sirens usage, expansion of BLS resources, and revising the allocation of first responders. This session will also cover patient safety, predictions versus outcomes, community education, as well as how MEDIC leadership navigated the political landscape to get this major system change off the ground.


    John "JP" Peterson | Executive Director
    Doug Swanson, MD | Medical Director
    Jeff Keith | Deputy Director 
    Grace Nelson | Public Relations Manager/PIO

    • 24 Jul 2024
    • 2:00 PM - 3:00 PM
    • Zoom

    Attracting and Retaining the TikTok Generation
    Free Webinar July 24, 2024 at 14:00 ET
    Hosted by The Academy of International Mobile Healthcare Integration

    Are members of Gen Z hard to hire and retain? Or is EMS leadership just resistant to change? Join the Academy of International Mobile Healthcare Integration for an engaging webinar that may spark some intergenerational dialogue at YOUR EMS agency. Tune in July 24 to hear firsthand from rising mobile healthcare leaders from across the nation as they share how to best attract and cultivate talent from the TikTok generation! Learn about differing work-life balance expectations, personal appearance perspectives, and communication styles across generations, and learn how Millennial, Gen X, and Baby Boomer leadership teams can adjust to help fully integrate and engage young new team members. The webinar will also include a live Q&A session, allowing participants to seek advice and share experiences on fostering an inclusive workplace that harmonizes the strengths of all age groups.

Past events

11 Apr 2024 Telling Your Story: Making the Funding Case for Your EMS Agency
26 Jul 2023 Here’s What High Performance, High Value EMS Looks Like
18 Oct 2022 Best Practices for EMS Mental Health Transports
17 Sep 2022 ICMA MicroCertification | Building the Emergency Services Team for Today and the Future
25 Jul 2022 AIMHI 2022 Pinnacle Bonus Session
20 Jul 2022 How Much Funding Do You Need?
13 Apr 2022 Best Practices for Mitigating EMS Supply Chain Challenges
16 Feb 2022 High Performance, High Value EMS Technology Systems
28 Oct 2021 Best Practices for Mitigating the EMS Workforce Shortage
4 Oct 2021 EMS World Precon: Next Level Public Relations
7 Sep 2021 Best Practices for Mitigating Ambulance ED Delays
10 Aug 2021 Pinnacle Precon: How Do You Compare? Quality Metrics in the Age of ET3
7 Jul 2021 Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses!
24 Jun 2021 Who Was Jack Stout and Why Do His Ideas Still Resonate?
23 Mar 2021 Developing and Implementing Evidence-Based Protocols
2 Feb 2021 Best Practices in EMS Transformation During the Pandemic
12 Nov 2020 High-Performance High-Value Financial Measures
10 Aug 2020 High-Performance High-Value Operational Measures
9 Jun 2020 High-Performance High-Value Clinical Outcome Measures
31 Mar 2020 ICMA Webinar: Is Your EMS System Delivering Value?
13 Mar 2020 COVID-19 EMS Patient Management: Myth vs. Reality Webinar
24 Feb 2020 High Performance/High Value Outcome Metrics For EMS
5 Dec 2019 CMS Ground Ambulance Organizations: Data Collection System Call
4 Dec 2019 Quality Metrics and Dashboarding Webinar
30 Oct 2019 The Financial Anatomy of an EMS Call
23 Sep 2019 AIMHI-NAEMT Webinar: EMS Finance—What Does EMS Really Cost?
27 Aug 2019 Models for STEMI & Stroke Hospital Activations From the Comm Center
20 Aug 2019 AIMHI-NAEMT Webinar: Follow the Money—How EMS Is Financed
14 Aug 2019 Special Office Hours: Community Paramedic Programs and the Quality Payment Program
22 Jul 2019 Pinnacle EMS Power Seminar: Effective Strategies for Addressing Behavioral Health and Social Issues in Your Community
12 Jun 2019 Value-Based Finance Models for EMS + ET3
5 Mar 2019 Caring for the Caregiver: Provider Mental Health
13 Nov 2018 High Value Sepsis Protocols & Processes
28 Sep 2018 Reimbursement Committee
28 Sep 2018 PR & Communications Committee
14 Sep 2018 Education Committee
31 Aug 2018 Reimbursement Committee
29 Aug 2018 PR & Communications Committee
24 Aug 2018 Education Committee
24 Jul 2018 Board Meeting

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